IT Apprentice in Bristol BS3

QA Apprenticeships
Bristol (City Centre)
01 Nov 2018
30 Nov 2018
Contract Type
Full Time

Employer description:

Our award-nominated technical team have helped over 900 small businesses since launching in 2006, and we’ve built a reputation for excellent customer service alongside fast and reliable IT Support.

We need our next Geek-in-Training as we look to grow the business.

We want someone who is...

Hobbyist, someone that self teaches and builds their understanding in their chosen subject Thrives in a hands on environment Able to work well as part of a team as well as on their own Can give examples of their strengths and knowledge Self-starter Able to follow instructions and complete tasks

Job Details:

Job overview / purpose:

We are looking for a technically minded Apprentice to join one of Bristol's leading IT support providers.

Main role: [will include but not be limited to]:

Provide first line helpdesk support to clients via telephone, email, and remote access Assist with the purchase, setting up, maintenance and repair of hardware for clients Assist with data backup and data recovery Install and configure software applications Keep accurate records of work completed and ongoing jobs Undertake or assist with any other admin duties as required

Desired qualities:

You’ll need to be a relatively fast learner and pick up new skills quickly Be polite and personable; our reputation is built on our people-skills as much as our technical ability Possess a genuine interest in computers and a keen desire to develop your skills Good organisation and time-keeping skills are essential

Desired qualification requirements:

The ideal candidate will have a minimum of 5 GCSE's (A*-C) including English & Maths Experience with computer hardware would be advantageous

Working week:

5 days per week,

Monday - Friday,

9am – 5:30pm,

37.5 hours a week, [all details will be confirmed with the employer]


£138.75 per week


Potential for salary increase after 6 months Extra holiday day on birthday Team activities

Important Information:

QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.

To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.

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