Infrastructure Technician Apprentice in London EC2A

QA Apprenticeships
London (Greater)
12 Oct 2018
10 Nov 2018
Contract Type
Full Time

Employer description:

EMA Textiles LTD was established in 1947 and is a privately owned company.

Over the years EMA have gained extensive skills in the development, manufacture and marketing of childrens-wear.

EMA is involved in every aspect of supply, from concept and garment styling to production and distribution.

We want someone who is...

Hobbyist, someone that self teaches and builds their understanding in their chosen subject Thrives in a hands on environment Able to work well as part of a team as well as on their own Can give examples of their strengths and knowledge Self-starter Able to follow instructions and complete tasks

Job Details:

Job overview / purpose:

This is a great opportunity to earn money while you learn in a government-funded apprenticeship, which is suitable for a recent School or College leaver.

The successful candidate will receive IT and application training, whilst working in a professional office.

We are looking to recruit a 1st line Service Desk Apprentice for our growing company.

We are looking for a hardworking, organised individual who is flexible and willing to learn.

We are looking for someone with a personal interest in IT/Technology along with the drive for self-improvement. This is critical in any candidate looking to apply for this role.

You will be required to work full time with immediate start.

The successful candidate must be willing to work flexible hours!

Main responsibilities: [will include but not be limited do]

Provide 1st line technical support wherever possible To respond/log and undertake a fix wherever possible on incoming calls received from the customer Troubleshooting/resolving customer problems General office/admin support Resolve general issues including password resets Performing backups Will also involve some server/domain controller responsibility

Desired qualities:

Flexibility Adaptability Good interpersonal skills Ability to multitask Organisational skills Communication skills IT skills

Desired qualification requirements:

3 x GCSE (or equivalent) at grades A-C in any subject, plus GCSE English and Maths (or equivalents) at grade D or above.

Working week:

5 days per week,



37.5 hours per week, [all details will be confirmed with the employer]


£10,000 per annum


Full training and support Industry recognised qualifications Build confidence and experience in a corporate office environment Work as part of a highly experienced team Ability to determine the skills you want to develop from a range of Industry standard platforms

Important Information:

QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.

To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.

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