Systems Implementation Manager
Hudson are exclusively recruiting for a Systems Implementation Manager to be based with their client in Glasgow. The successful candidate will have experience of designing, implementing and maintaining infrastructure systems - ideally within a retail environment. Key Responsibilities: Closely manage multiple delivery projects throughout their lifecycle, from planning and initiation to implementation and wrapping-up. Manage client expectations and key stakeholders' alignment to make sure projects are delivered on time and within budget Ensure projects stay within scope - otherwise flag Track and control delivery cost (man-hours per project) Coordinate and align roll-out conducted by integration partners to ensure consistency and high standard of services. Manage cross departmental resources to deliver projects in timely manner Roll-out implementation methodology alongside client stakeholders aligning on scope, goals, deliverables, resource, R&R and project governance Be the champion for rolling-out Service Delivery process, methodology and Continuous Process Improvement Make sure different lines of businesses comply with the agreed process to ensure successful delivery of our services Rapidly build trusting rapport with the Customers and carefully prepare the users for a successful adoption phase Anticipate project risks and issues, confidently addressing any challenges Report progress and outline operational KPI to help make informed decision towards lessons learnt and Continuous Process Improvement Key Skills Required: Windows Server Office 365 Project Planning SQL Query SQL Database Management Experience in software Implementation Exposure to Client Relationship Management and Change Management is a massive plus Rigorous, concise and structured with a strong ability to think strategically Can-do attitude, able to think outside the box, multitask and prioritise Strong team player with great interpersonal skills Good leadership skills with a great sense of empathy and able to lead by example Please note you will receive an automated response advising you that we have received your CV. Hudson is part of Morgan Philips Group and is a leading provider of permanent recruitment, contract professionals and talent management solutions worldwide. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.