2 x IT Service Desk Analysts - Own your Day
IT Service Desk Analyst - Glasgow City Centre - 12 Month Fixed Term Contract Are you looking for a position that will offer you better working hours than the stereotypical Monday - Friday 9-5pm? Have your morning free to cut the cost of childcare in half, deal with school runs, get those chores out of the way or simply have an extra snooze. Plenty of reasons to give this role some good thought. Working Hours: Monday - Friday on a shift rota basis (12 - 8.30pm / 3pm - 11.30pm / 3.30pm - 12 Midnight) Salary / Package: Negotiable + an excellent benefits package Overview Due to rapid growth within their state-of-the-art offices, Search is working with a global organisation based in the heart of Glasgow to support their growing IT service desk operation. Our client is keen to find the right candidate with a pro-active approach to problem solving and open to learning new technologies. What's the culture like? Easily one of the better employers that offers a mature working environment and they are renowned for ensuring they secure highly personable individuals for their IT support and data centre teams. What you will need to work there? Proven background working as an IT Support Analyst providing remote Desktop, Server and Mobile Device support for corporate clients Excellent analytical and troubleshooting skills Experience of working as part of a busy helpdesk team, responding to and resolving automated helpdesk tickets and working in an ITIL environment Technology experience in one or more of the following Microsoft Office XP/WIN7/2003 and 2010 - Word, Excel, Outlook & PowerPoint Active Directory administration K Vault Email archiving (KVS) or similar email archiving solutions Installation/moves of hardware such as printers, digital senders, MFD's (multi-function devices), PC's and all peripheral items What's next? If this sounds like a position you are interested in and would like to know more, please send your CV for immediate consideration and we will be in contact with you to explain the position further or alternatively call Tony Baker on 0141 272 7720. We expect a high level of interest in the role so please send your CV today! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.