Technical Support Engineer - £45,000 - Dalgety Bay

Recruiter
Spring Technology
Location
Fife
Posted
12 Oct 2018
Closes
15 Nov 2018
Contract Type
Permanent
Hours
Full Time
Spring Technology's client based in Dalgety Bay, Fife are looking for a 2nd/3rd Line Support Engineer with good knowledge & experience with IP Networking. This will be a permanent role and the annual salary will be paying £45,000 (plus excellent holiday & benefits). Key Responsibilities - - Providing email/telephone support to external partners - Assisting the sales team & solutions consultants with pre-sales technical enquiries - Troubleshooting problems/answering questions related to Digital video & Broadcast TV, IP networking & IP Multicast, Integration with 3rd party products. - Assisting partners and application developers to integrate with internal products using published APIs. - Writing knowledgebase articles to share information both internally and externally Technical Criteria - - IP Networking experience and/or good knowledge relating to Audio/Video or Broadcast products - Knowledge of Shell Scripting or Web/Software development (desirable) This is an urgent requirement so please apply now for a prompt response. Spring acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Spring Group UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Spring. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: candidate-privacy-information-statement

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