Product Manager

Recruiter
EDEN SCOTT
Location
Dunfermline
Posted
12 Oct 2018
Closes
15 Nov 2018
Contract Type
Permanent
Hours
Full Time
Eden Scott's client is looking to recruit an experienced Product Manager as a result of business growth. In a newly created role, you will join a team responsible for end-to-end customer journeys, building and improving the tools used by their customers, engineers, and in-house customer service employees. Responsibilities: Product Manager for an agile development team Working with in-house agile coaches to establish effective agile practices and ceremonies Focussed on achieving goals and KPIs relating to the organisations core business Measuring and reporting on key metrics, prioritising and managing a prioritised product backlog accordingly Working with stakeholders, designers, developers and hardware suppliers to create and test improvements to our policy management platform to reduce inefficiency and improve the customer experience Defining the end-to-end customer journey and taking responsibility for its delivery across multiple teams and business units Ensuring the user experience is consistent with all digital products by creating collaborative teams across UX, design and operations Understanding your customers through surveys, focus groups or in-depth analytics Creating high-quality user stories and acceptance criteria in JIRA Aligning underpinning business and operational processes where explicable to achieve excellent digital experiences Experience required: Experience in product management or business analysis working with a development team or on change projects A degree from university or equivalent strong relevant experience Passion for digital, agile, software product management Good understanding of digital marketing and e-commerce A team player who embraces collaboration within your team and across the business Commercial awareness and a desire to understand the financial product as well as the technical Experience in analytics tools and using data to help prioritise your roadmap Want to own, shape, and go all-in on a product The ideal candidate will be passionate about what you do and you will be highly driven to achieve your professional and personal goals.

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