Software Support Consultant - Business Management Software

Recruiter
Applause IT Ltd
Location
Coventry
Posted
12 Oct 2018
Closes
18 Oct 2018
Contract Type
Permanent
Hours
Full Time
Application Support Consultant - Business Management Software Coventry / £25,000 - £30,000 + Bonus + Excellent Benefits Due to significant growth, a successful Business Management Software company are looking to bring on an Application Support Consultant to join the support team. The role will include maintaining ongoing relationships with customers and providing a high level of customer service as well as delivering technical solutions. The ideal candidate will have supported a software product and be familiar with a range of Microsoft products and accounting software. The Role Provide 1st and 2nd line support to customers Support in-house teams, development, testing, IT Handle support requests within agreed SLA's Test software and ensure a smooth deployment of upgrade Experience Preferable: sound knowledge of accounting software / SaaS Working with customers remotely Exposure within a technical support environment Demonstrate troubleshooting Understand Microsoft SQL Server and has a knowledge of basic SQL syntax If you would like to apply for this Application Support Consultant role, please click "APPLY NOW" or send your CV to rhianne@applauseit.co.uk / call me on 0121 285 3927 Application Support Consultant - Business Management Software Coventry / £25,000 - £30,000 + Bonus + Excellent Benefits

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