Junior Network Support Specialist

Recruiter
Zensar Technologies Ltd
Location
United Kingdom
Posted
12 Oct 2018
Closes
18 Oct 2018
Contract Type
Permanent
Hours
Full Time
Zensar is a leading digital solutions and technology services company that specializes in partnering with global organizations across industries in their Digital Transformation journey. Zensar’s Return on Digital® strategy has enabled customers to look beyond current investments towards realising visible business benefits in their digital transformation journey. If you’re looking for a workplace where associates realize and contribute to their full potential, are recognized for the impact they make, and enjoy the company of the people they work with, then you’ve come to the right place! Visit www.zensar.com to know more about our solutions, differentiators and success story! Role: Junior Network Support Specialist Job Type: Contract Location: Rome, Italy Rate: Euros 120/day Job Description: In the context of clients ongoing IT network administration operational service and under the supervision of the designated Officer, the Contractor will perform the following tasks: Manage and monitor LAN network infrastructure; Manage and monitor decentralized office network infrastructure including network for cloud services like O365, S4B rollout and office 365; Investigate link congestion/saturation issues in the decentralized offices and follow up on link reliability/capacity issues to ensure IT service delivery across all of client; Enhance LAN/WAN monitoring capabilities and monitor and troubleshoot the LAN and WAN environment; Provide cabling for computer center, offices and LAN; Manage and monitor wifi infrastructure in HQ ; Provide network/cabling assistance to meeting rooms ; Provide remote assistance to IT Technical Officers in the field for issues related to LAN/WAN services and provide technical guidance on requests for purchasing local ICT infrastructure (e.g. LAN equipment, UPS, cabling, etc.) Prepare and maintain up-to-date all networking operational documentation, procedures and network diagrams Report on issues to supervisor proposing recommendations such as equipment replacement/upgrade options and/or support issues; Work closely with other CIO teams in conducting troubleshooting day-to-day Produce daily reports on WAN and LAN performance

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