Business Analyst

Recruiter
Harvey Nash
Location
Accrington
Posted
12 Oct 2018
Closes
14 Oct 2018
Contract Type
Permanent
Hours
Full Time
Our client in Accrington is looking for a Business Analyst to join them on a 9 month contract working on their customer experience and engagement programme, within the Finance team, focusing on contact customer journey/experience and effective cost allocation within the business. Key elements of this role will be centred on customer journey mapping and gathering high level requirements, therefore experience in this is essential. As a business they are implmenting Salesforce so knowlede of CRM systems is beneficial also . Further essential experience is listed below. Core experience around 'As Is' analysis and 'To Be' design Strong experience gathering requirements from a variety of stakeholders. Experience working with 3rd parties to provide enhancements, ensuring all changes are delivered to spec, keeping all key stakeholders engaged Experience of managing projects using a structured methodology We are very much looking for an experienced BA and self-starter who enjoys getting stuck into a business and making change happen. If you are interested in this role then please apply by submission of your CV to oliver.bradley@haveynash.com

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