Ski Sales Consultant

Recruiter
DCV Specialist Recruitment
Location
London (Greater)
Posted
11 Oct 2018
Closes
19 Oct 2018
Contract Type
Permanent
Hours
Full Time

Ski Sales Consultant

Are you a keen skier or boarder with a real passion for the mountains?

Do you want to continue a career in the travel and tourism industry? By joining the sales team you will be able to use your resort experience to help skiers and boarders tailor their travels to the Alps, Canada, U.S.A and Japan. Along the way you will learn valuable business skills, visit different resorts as you learn about the product and join a social team of likeminded ski professionals.

The sales team is at the forefront of the largest independent ski tour operator with 35 years of experience under our belt. We pride ourselves on being a fun and vibrant team who can offer great career opportunities. Previous sales staff have moved on into marketing, product, and management opportunities. Whether you join us for a season, a year, or longer, a job with us will kick start any future goals you may have.

    Enthusiastic and passionate about creating the right experience for our customers.
    Naturally sociable with a positive personality
    A passionate skier/boarder with European and/or North American ski knowledge
    Motivated and organised

We will offer a competitive salary and incentive package, educational trips and the opportunity to develop and extend your skills and responsibilities.

Responsibilities

    Respond to all holiday enquiries and reservations with accuracy and speed in line with targets and timelines by phone, email and online chat features.
    Ensure excellent standards of customer care when dealing with clients
    Ensure that all sales leads, emails, cancellations and amendments are followed up on a daily basis
    Maintain high levels of product knowledge across the product range
    Proactively contact previous clients with the objective of maximising repeat business.
    Maximise income from sales calls in line with agreed targets
    Contribute accurate and knowledgeable information to contribute towards marketing blogs and online forums
    Mentor new sales staff in the various sales systems
    Other duties as agreed with Senior Sales Consultants and Team Leaders
A passion for winter sports

Great communication & customer service skills

Good organisation & numerical skills

Proficient with Microsoft office

Attention to detail

Flexibility

Preferably educated to degree level

Strong team player able to work within a competitive team

Ideally have worked for a tour operator in a resort

Ideally a French or German speaker

Previous sales experience

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