Patient Bookings Administrator
Careers focused on people
Spire Healthcare is a leading independent hospital group with 39 hospitals, 10 clinics and two Specialist Cancer Care Centres across England, Wales and Scotland. We deliver to the highest standard of care, and we've been putting patients at the heart of everything we do for nearly 40 years.
A career at Spire Healthcare offers variety, development and outstanding teamwork
About the role
Working within the Care Management Department, you will ensure the provision and maintenance of an efficient patient administration service within the hospital and provide information to patients, consultants and other relevant departments in a timely and courteous manner.
Duties and responsibilities
Your role will be to provide and maintain an efficient bookings system for all inpatient and day cases using SAP, liaising with the pre-authorisation team or medical insurer to ensure funding is agreed prior to patient admission date, responding to enquiries from patients, members of the public and consultants in a timely and efficient manner and processing patient admission letters and any other associated documentation confirming details with patients, consultants and secretaries as appropriate.
Who we're looking for
We are looking for someone who has previous customer service and admin experience and has experience in the use of Microsoft packages.
You will be have great attention to detail and the ability to work well under pressure and multi task.
If you are methodical in your approach to work, an excellent communicator and are flexible with good time management skills, then this is the role for you and we would love to hear from you.
We commit to our employees well-being through training, support and reward. We offer employees a market competitive salary as well as a comprehensive benefits package which includes but is not limited to:
* 25 days holiday plus bank holidays
* Contributory pension scheme
* Life assurance
* Private medical insurance
* Wellness screening
* Eyesight tests
* Childcare vouchers
* Cycle to work
* Discount portal (including cash back and reloadable cards)
Join us, share our values and invest in your future. With opportunities to learn and develop your own skills, you can help us build on our reputation for excellent service.