Regional IT Support Lead

Recruiter
Confidential
Location
Cambridge
Posted
12 Oct 2018
Closes
14 Nov 2018
Contract Type
Permanent
Hours
Full Time
Regional IT Support Lead Cambridgeshire Salary: Dependent on Experience Contract type: Permanent, 37.5 Hours per week Start: As soon as possible Location: Cambridge & Other Regions Our client, Astrea Academy is seeking to recruit an experienced and versatile IT professional to join our IT Support team to play a crucial role in leading and supporting IT across the Trust and Cambridgeshire based Academies. You will provide IT support and management as the Trust grows. Vital to this position, is your ability to utilise analytical skills and critical thinking to resolve technical problems in a ‘best value’ manner to maximise the use of time & resources in line with the Trust’s policies. You will be assisting IT teams in the region implementing new projects and ensuring these are delivered on time & within budget. Alongside project management you will deliver second & third line support to Academies, where requested, to enable Academy IT to run smoothly and staff & pupils to feel well supported. This is an exciting opportunity within a fast-paced environment, providing you with experience of working in a varied high workload, you will be able to manage multiple tasks and prioritise your workload. The ideal candidate will be flexible, have good attention to detail and consistently provide excellent customer service. About the Role: The Regional IT Lead will provide vital support in the implementation of the company’s processes to the Trust and the Academies. This will include supporting decision makers with both internal and external stakeholders and working effectively to ensure maximised use of IT throughout the Academies. You will be involved in the development and implementation of new technologies & systems and be key to supporting the day to day management of IT within the Trust. This role will utilise project management and change implementation skills while providing strategic support to existing IT teams in local (educational) settings. About You: You must possess high analytical skills, attention to detail and the ability to multi-task and above all the correct attitude and ethos to work in a driven role. You will be a good communicator and be familiar with varying IT systems but predominantly Microsoft. You are accustomed to having a broad spectrum of tasks and can multi-task whilst producing high quality outputs within agreed time frames. Your prioritisation skills will be flawless and you can quickly establish and maintain good working relationships at all levels. You are highly likely to have experience of a busy IT Department, in an Education setting and are looking for a step up and to take on more responsibilities. If the above sounds like you, this is a fantastic opportunity for your own professional development and expansion of your personal skill set. Essential Skills: Strong project & personnel management skills Strong knowledge of Microsoft Windows Server & Client Operating Systems and Office packages Strong Knowledge of Microsoft Exchange & O365 and migration processes Network administration experience Network and server implementation experience Experience managing IT procurement and managing projects 5 GCSE’s including Maths & English Experience in an IT Support Team Ability to work under pressure Dealing with IT Support requests, IT Installations and user provisioning Knowledge of good IT practice & protocols including data protection If you’re the ideal candidate that our client is looking for, then send in your CV today by clicking the APPLY button below and a member of the recruitment team will be in touch with an application pack that must be completed. Keywords: IT Support Lead, IT Support, IT Tech Support, Tech Support, IT, IT Department, Regional IT Lead, Team Management, IT Management

Similar jobs

Similar jobs