IT Support Analyst - Droitwich

Recruiter
Crimson Limited
Location
Droitwich
Posted
12 Oct 2018
Closes
18 Oct 2018
Contract Type
Permanent
Hours
Full Time
IT Support Analyst - Droitwich IT Analyst / O365 / ERP / Support / 1st line / 2nd Line / Active Directory IT Support Analyst required for a leading manufacturing company based in Droitwich. You will be responsible for ensuring all users are provided with an efficient support service which enables them to maximise the use of IT systems and applications to carry out their duties. Key responsibilities of the role To provide first line technical support by managing the helpdesk, ensuring that software application queries are resolved effectively and on a timely basis Install and configure the appropriate software on user machines and resolving intermediate/advanced application queries Checking and administering servers to allow the day-to-day running of all IT systems To stand-in manage IT department operations and administration of the IT infrastructure if required. Support a remote site IT Analyst / O365 / ERP / Support / 1st line / 2nd Line / Active Directory Key Skills of the role Previous experience in an IT user support role Experience with Windows XP Server and Workstation AD Good working knowledge of Office XP, Microsoft 365 Experience with server Hardware Basic understanding of ERP system e.g. Great Plains Basic Understanding of databases Salary The salary for this position is between £20,000 and £24,000 per annum depending on experience. Interested?! Send your up to date CV to Claire Ingram at Crimson for review Not interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers. http://info.crimson.co.uk/referafriend Crimson are acting as an employment agency in regards to this vacancy IT Analyst / O365 / ERP / Support / 1st line / 2nd Line / Active Directory

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