Trainer

Recruiter
R B Recruitment Services Ltd
Location
London (Greater)
Posted
12 Oct 2018
Closes
18 Oct 2018
Sector
Education
Contract Type
Permanent
Hours
Full Time
Trainer/Support Executive £35k basic (London) Our client provides a suite of tools which can be customised to suit the private investor or trader what they trade and the how they trade. They are now looking for a trainer/support person to Provide first-class training to their clients. The successful applicant will develop and maintain an in depth knowledge of our client’s products as they will be training customers. This role will be the interface between the client and the internal units providing the data, product and technical delivery. The tasks Other activities include: Prompt and accurate responses of all incoming queries (phone and mail) . Display product training for clients Answer phone queries on terminal products on the spot Assist the Account Manager with service queries on their related accounts Candidate requirements Candidates should have a background in training in a similar role elsewhere or by working at a client site. The following qualities and experience are highly desirable: A strong understanding of the financial markets and trading. Excellent communication (oral and written) skills. Ability to build strong relationships with prospects, clients and internal stakeholders. Be a motivated self-starter who can work with the minimum of supervision, driving his or her own activities based on the goals and targets they have been set, and involving other resources in the wider team when required. Demonstrate enthusiasm to learn about, and maintain, their knowledge of the details of the market, technical and data issues around data delivery. Degree-level education and/or relevant experience

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