Senior Field Applications Engineer
The Senior Field Applications Engineer (FAE) is responsible for technical sales activities in new and existing opportunities. Individual contributor will work closely with Sales and Extended Teams to ensure overall technical design proposal meets customer requirements. FAE will have in-depth, hands-on experience with Supermicro Server/Storage/Embedded and Switching Products and Solutions, Competitors Products and Services, with the ability to present and demonstrate those solutions to Customers and Partners. FAE is critical part of Pre-and Post-Sales cycle and must be capable of displaying in-depth technical knowledge of Supermicro and competitive products and solutions as well as technologies and market drivers. Essential Duties and Responsibilities: Works closely with the sales and extended teams to map end-user customer business, partner requirements and provide most optimized technical solutions. Provides technical leadership in Pre-Sales and oversee implementation of such solutions. Highly technical problem solver who understands system architecture, hardware and software interaction. Should possess basic HW debug skills. Manage and leads product HW and SW engineers during product development. Manage and leads teams during investigation and resolution of problems in the field. Has a good understanding of firmware, drivers, OS, Applications and their interaction that can cause system issues. Develop and review systems solutions, technical bid responses and presentations. Work cross-department to ensure customer satisfaction and timely resolution of issues Ability to build and demonstrate proof-of-concept that meets or exceeds customer business needs. Ability to present the corporate brand, product messaging and solutions to customers. Visit on-site facilities and operations to enable solution integration and issue resolution. Some travel required (up to 25%) Qualifications: Bachelors' or Masters' degree in engineering discipline; computer science, computer engineering and electrical engineering preferred. Excellent communication skills and business sense required Minimum 5 YEARS related experience with Compute/Storage Server or Data Center or IT Infrastructure experience desired Strong background and experience with x86-based server architecture. Solid HW system design and diagnostics skills. Familiarity with Firmware, Linux, Windows and virtualization platforms is a plus. Strong technical communication and leadership skills to lead investigations with engineers of multiple disciplines Individual must be able to work effectively in a high-pressure environment. About Super Micro Computer, Inc. Supermicro® (NASDAQ: SMCI), the leading innovator in high-performance, high-efficiency server technology, is a premier provider of advanced server Building Block Solutions® for Data Center, Cloud Computing, Enterprise IT, Hadoop/Big Data, HPC and Embedded Systems worldwide. Supermicro is committed to protecting the environment through its “We Keep IT Green®” initiative and provides customers with the most energy-efficient, environmentally-friendly solutions available on the market. How to apply: Is this position for you? Then please click on the apply button below and submit your resume and cover letter in English!