Senior Client Success Manager

Recruiter
Executive Headhunters
Location
London (Greater)
Posted
12 Oct 2018
Closes
18 Oct 2018
Sector
Education
Contract Type
Permanent
Hours
Full Time
Our client has an exciting opportunity for a Senior Client Success Manager to join their growing business in Central London. Job Title: Senior Client Success Manager Location: Central London Salary: Competitive Job Type: Permanent, Full-Time Urgent Requirement. Are you a highly-motivated, dynamic, Senior Client Success Manager who can act as the primary account owner of existing accounts and be a trusted advisor to customer stakeholders? Are you able to consult on many levels to deliver organisational goals and ensure the end-user experience is at the highest quality possible? Senior Client Success Manager – About our Client: Our client are a market leader of online learning in management, leadership and personal excellence skills. They help over 20,000,000 professionals develop the skills they need to manage, lead and succeed as high performers within their industries. Learners can access a training toolkit with more than 2000 resources developed by subject matter experts and leading business thinkers. Senior Client Success Manager – About the Role: Our market-leading client are now looking for a Senior Client Success Manager to join their team. You will be accountable for the overall management of relationships and projects, as well as have responsibility for a small team of Client Success Managers. You will also establish relationships with stakeholders within customers and be responsible for planning and driving the ongoing account strategy. Senior Client Success Manager – Key responsibilities: - Responsible for overall management of existing client relationships. - Accountable for a small team of Client Success Managers. - Ability to have strategic conversations with your clients. - Establish relationships with multiple stakeholders within customers. Senior Client Success Manager – About you: In order to be considered for the Senior Client Success Manager position you must have experience of successfully owning and growing a number of accounts for a company operating within Learning and Development. As well as this, you must have prior experience of managing a team of Client Success Managers. You must also have fantastic interpersonal and communication skills in order to build high-level relationships with a number of internal and external stakeholders. Suitable candidates may have previous experience as Customer Success Manager, Customer Success Consultant and/or Account Manager. Senior Client Success Manager – What’s in it for you? This is an excellent company to work for who really pride themselves on nurturing and developing their staff. They offer a competitive salary and commission scheme which really reflects how much they value their employees, as well as really understanding the importance of an effective work/life balance. To submit you CV for this exciting Senior Client Success Manager opportunity, click ‘Apply’ today! We look forward to hearing from you. N.B. Due to high response levels we will be unable to respond directly to everyone. Senior Client Success Manager – E-learning, Learning and Development, Account Management, Client Success

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