Software Support Engineer

Expiring today

Recruiter
Reading
Location
Reading
Posted
12 Oct 2018
Closes
18 Oct 2018
Contract Type
Permanent
Hours
Full Time
ROLE- Software Support Engineer LOCATION- Reading TERM- Permanent SALARY- £20,000-£30,000 My client, a software solutions company are now looking for a Software Support Engineer to join their growing team to help support their software to clients. As the Software Support Engineer, you will be responsible for providing support to businesses and users in a professional and efficient manner. You will play a key point of contact to ensure the smooth running of businesses, dealing with any issues clients may come across. The successful candidate will have previous experience working in a Software Support position or have a strong education with either an IT based Degree or strong IT qualifications will also be considered. The Software Support Engineer will have the following attributes: •Minimum 1 years experience in a Software/Application Support position or an IT related Degree •Script development experience would be beneficial •SQL Server experience •Excellent communication skills, written and verbal •Be able to think analytically and solve problems quickly As the Software Support Engineer your main duties will include: •Answer incoming calls to log and escalate correctly •Support clients with any software issues remotely •Learn about the product, working with the development team to make everything as efficient as possible •Create and amend scripts •Supporting other colleagues within the team where needed Benefits as the Software Support Engineer include: •Huge amounts of training and development offered •Future progression opportunities to move up within the company •Salary up to £30,000 depending on experience along with frequent pay reviews •Generous holiday package

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