School Appeals Officer

Recruiter
Zen Personnel Limited
Location
London (Greater)
Posted
10 Oct 2018
Closes
14 Oct 2018
Sector
Legal
Contract Type
Permanent
Hours
Full Time
Day-to-day management of the school appeals function, including allocating work, overseeing the quality and timeliness of work and making decisions about competing priorities of work, under the direction of the Complaints Manager.

Ensuring that the appeals function delivers an efficient and effective service, meeting performance standards and reviewing processes as required.

Ensuring the effective co-ordination of panel hearings including liaison with appellants, panel members, clerks and solicitors

Maintaining and detailed knowledge of the statutory guidance relevant to the role

Recruitment of independent appeal panel members, including interviewing candidates and assessing suitability against set criteria.

Organising and participating in the training for panel members to ensure compliance, both on a rolling programme and in response to changes in legislation and pursuant guidance

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