IT Trainer - Legal - London - £50k

Recruiter
Greywood Associates Ltd
Location
London (Greater)
Posted
10 Oct 2018
Closes
14 Oct 2018
Contract Type
Permanent
Hours
Full Time
Senior IT Trainer (Law) - Legal - London - £50K

Greywood Associates are delighted to be working alongside an Award-Winning Law Firm based in prestigious offices in Central London just around the corner from Liverpool Street station, who now have an exciting opportunity for a Senior IT Training Specialist to join their team.

You will be working in a fast paced, dynamic environment and will have at least 3-4 years IT training experience ideally gained with a law firm (or another professional services environment). You will be responsible for helping staff and attorneys learn and use available technology to support a range of clients and provide end user support on advanced topics as needed.

Core Skills:

* Communication- Listening, understanding and articulating technical and non-technical information to customers, peers and/or management.
* Decision Making- Routinely making effective and timely decisions in alignment with departmental direction based on sound business knowledge.
* Interpersonal Skills- Does whatever it takes to support the tactical and strategic goals of the team and in the Firm.
* Strategic/Change Leadership - understand change requests and disseminate information to groups potentially impacted.
* Administrative Tasks - Provides weekly status updates and monthly Metrics reports and keep training records up to date.
* Technical Ability - Complete task level expertise and understand multiple projects in order to integrate them into business solutions.

Job Duties:

* Manage workload appropriately whilst prioritising work, based on business needs.
* Presents content clearly and effectively in an engaging manner in a classroom or virtual room environment.
* Experience in efficiently using PowerPoint, giving direct demonstrations and liaising through video conferencing.
* Learns, applies and shares knowledge by teaching Firm systems and procedures to lawyers and staff in accordance with training vision/mission and objectives of set course design to meet desired business objectives.
* Provides escalated targeted training to the customer as needed on Firm applications and procedures.
* Works on the floor to gain real world knowledge of how lawyers, legal assistants, secretarial and other staff work in order to better train and support them.

Technologies/Software:

* Word, Excel, PowerPoint, Outlook, Visio
* Windows 10
* iManage Desksite (DMS)
* Carpe Diem, PeopleSoft, Chrome River
* Adobe Acrobat
* Skype for Business
* AvayaPhone Systems
* Microsystems DocXTools
* iDevices and Apps.

Flexibility to work overtime and some weekends will be required as and when necessary. Exciting opportunities to travel to their overseas offices (New York/Boston/Chicago/Shanghai/Munich/San Francisco) as and when required may be available. Educated to degree level is preferred along with at least three years training experience in a law firm/professional services environment.

DO NOT miss out, this is an immediate position in the City of London with interviews taking place over the next two weeks

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