2nd Line Support - Desktop Support - Contract - 3 months

Cooper Lomaz Bury St Edmunds
10 Oct 2018
14 Oct 2018
Contract Type
Full Time
Job: Desktop Support - 2nd Line Engineer - Contract - 3 Months - £130 / day
Commutable Locations: Norwich, Norfolk

I have an immediate requirement for a Desktop Support Analyst to join a fast paced, customer focused, service desk on a contract basis.
You will be working as part of a close knit team, providing all aspects of 2nd line Support, primarily via outgoing calls in response to tickets raised on the Service Desk. The successful candidate will be able to demonstrate previous experience working in a Remote Support environment and excellent customer service skills.
Key technical skills include:

Technical 2nd Line IT Support skills - Active Directory - Windows Server Application Support
Excellent knowledge of Microsoft Office products
Experience of remote access tools
Trouble-shooting typical IT faults and user issues

This role represents an opportunity to join a large, well respected IT function, in a position that is highly likely to extend

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