Exams Assistant

Recruiter
Protocol Excellence in FE
Location
Essex
Posted
10 Oct 2018
Closes
14 Oct 2018
Sector
Education
Contract Type
Permanent
Hours
Full Time
We are currently recruiting for a permanent term-time full-time Exams Assistant in the East London/Essex area ideally starting as soon as possible.

The main purpose of the role is to support the Examinations Department in the efficient co-ordination of examinations and administration of the work of the Examinations team. To deal with related enquiries, and to assist in ensuring that all College examinations are run smoothly and in an organised and effective manner.

Role responsibilities

To ensure the collection, processing and submission of examination entries and amendments to the Awarding Bodies for all examinations
To ensure the day to day administrative tasks involved with examinations
To ensure entries/registrations are submitted accurately and on a timely basis. To assist with the reconciliations and audit
To liaise with appropriate staff in other areas and other centres relative to administrative and examination procedures.
Responsible for the administration and development of systems and procedures, on-line and paper based.
Provide accurate processing, logging and retrieval of data, ensuring systems and processes are followed accordingly, and devising and updating systems, as appropriate in consultation with management.
To administer, develop and maintain systems to ensure effective retrieval of paperwork supporting the examination processes, as required.
Attend all events as specified by Management, as deemed necessary for College purposes, to provide effective support and meet service requirements

The person & qualifications
High Standard of Education or Relevant experience
An overall level 2 or equivalent qualification(s) with a minimum expectation of at least Level 2 in Maths and English
Ability to work as a member of a team
Excellent written and oral communications skills
Excellent customer care skills
Examinations or relevant administrative experience, preferable in an educational setting
Significant practical experience of using software packages, including the use of database, spreadsheets as well as word processing and email
Ability to multi task and demonstrate organisational skills
Able to communicate with your people and customers at all levels both verbally and in writing
Articulate, approachable and good interpersonal skills
Good telephone manner and attention to the high levels of internal and external customer care
Self-motivation
Personal Organisation
Able to work under pressure and to deadlines
High level of attention to detail
Flexibility and ability to contribute to a team approach
Ability to use initiative
Honesty and Integrity
Ability to maintain and develop administrative systems

About Protocol
Protocol are the specialist full-service recruiter dedicated to education, training and skills. People are at the heart of everything we do. We place people first.

We're more than a recruitment agency - we pride ourselves on our ongoing support and aftercare delivered by our expert team, and all our candidates benefit from free access to our exclusive online CPD portal, Learning Zone.

Whatever your career goals, we've got the right role for you. With a wide range of temporary and permanent positions available, from lecturing and training jobs to assessment and support staff roles, all with very competitive pay rates and benefits - your future is in good hands.

The legal bit
Protocol promotes equal rights and is an employment business under The Conduct of Employment Agencies and Employment Businesses Regulations 2003. Work is undertaken on a self-employed basis under contract with Protocol. An enhanced Disclosure and Barring Service (DBS) check is required for all Protocol assignments. All positions advertised by Protocol comply with the Agency Workers Regulations 2010.

As a result of the volume of applications we receive, we regret that we might not be able to respond to every candidate with individual feedback. If we have not contacted you within two weeks of your application being received then regretfully your application will not be taken forward on this occasion

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