Head Office - Customer Service Associate

Zachary Daniels Retail Recruitment
London (Greater)
10 Oct 2018
14 Oct 2018
Contract Type
Full Time
Zachary Daniels are delighted to be offering a fantastic job opportunity with a unique and contemporary luxury retail brand. The position is perfect for recent graduate with experience at Sales Associate level, looking to move into a head office position.

About the company

Since this British jewellery brand launched online and on the high streets, they have taken the UK jewellery world by storm. Customers adore the products, the sustainability values and the charitable nature of the business.

Since winning Brand of the Year in their first year of business, they have continued to go from strength to strength and you can see their jewellery on A-list celebrities, as well as along the high street.

About you

You’ve already been a successful Sales Associate in a customer-focused retail environment, and have a strong understanding of how to deliver a premium customer experience.

Your personality always shines through when dealing with customers, and you have always been a natural team player.

You will be working as part of a close knit team, in the heart of London, utilising your excellent customer service experience to offer assistance to customers via calls, emails and live chat.

Your role will also involve handling questions on our social median networks, customer reviews, Recommend a Friend programme and any other customer related programmes.

Confidence and experience using social media, IT systems and telephone systems are preferred to effectively fit into this head office position.

The rewards

In return for your handwork and dedication, there is a competitive basic salary and a benefits scheme that includes life assurance, health cover and annual bonus.


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