Applications Support Analyst

Recruiter
Networkers
Location
Chelmsford
Posted
10 Oct 2018
Closes
14 Oct 2018
Contract Type
Permanent
Hours
Full Time
An incredibly exciting opportunity has arisen for an Applications Support Analyst to join one of the UK’s leading organisations.

Specification

This role involves the support and coordination of all applications used within the business. The role will work with the applications support team to ensure applications to improve the efficiency and effectiveness of processes throughout our user base.

Responsibilities:

* To provide technical and functional support for a range of business applications ensuring efficient resolution of issues and communication with the user
* Identify opportunities for system improvements in order to continually improve the service provided
* Liaising with other team members to identify and exploit best practices to drive improvements to local systems and application support across the business
* Work with suppliers to resolve support issues
* Liaise with the service delivery team and wider application support team to enhance and improve service
* To champion IT solutions across the business
* Actively promote the company’s commitments in relation to environmental awareness and sustainability
* To ensure new software releases are thoroughly tested prior to release into the production environment
* To develop and maintain appropriate documentation for the systems being supported
* The creation and maintenance of new and existing training as appropriate
*

Experience:

* Demonstrable experience in ICT or business solutions
* Good understanding of Windows Operating systems/environments
* Proven ICT Skills
* Proven excellent written communication skills
* Experience with Dynamics 365 – will participate in design and build as well as support
* Ability to prioritise own work to support business priorities
* Ability to work autonomously and manage priorities

If you are interested in this position, please apply directly or send your up to date CV to Michael Coe at Michael (dot) coe (at) networkerstechnology (dot) com

Networkers acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers and is part of Gattaca Plc.

Gattaca Plc provides support services to Networkers and may assist with processing your application

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