1st/2nd Line Helpdesk Analyst Hatfield Up to £28k DOE Start ASAP

Recruiter
Lynx Recruitment Ltd
Location
Hertfordshire
Posted
10 Oct 2018
Closes
08 Nov 2018
Contract Type
Permanent
Hours
Full Time
1st/2nd Line Helpdesk Analyst Hatfield Up to £28k DOE Start ASAP

My client is looking for an enthusiastic and intuitive 1st/2nd line Helpdesk Analyst, to join the team and help deliver support and services to one of their Key Customers.

The successful candidate will provide customer focused Helpdesk & Desktop Support to the EMEA region, ensuring the delivery of High Quality IT Operational Services at one of my clients Key Customers in Hatfield as well as providing on-site proximity support. They will also provide local Technical Assistance to Support Level 2 and 3 teams at customers in London.

Some of the Key Technical Skills my client is looking for in this 2nd Line Helpdesk Analyst role are;

* Windows 7/10 (MCP Preferred)

* Office 365

* Active Directory

* ITIL Foundation Qualified or have experience working in an ITIL Based Organisation

* Mobile Technologies

For this 1st/2nd Line Helpdesk Analyst Role you will also need to have Strong Customer-Focused Approach, have experience dealing with Senior Executives and have Excellent Interpersonal Relationship/Customer Management Skills

If this 1st/2nd Line Helpdesk Analyst role sounds of interest to you then please apply.

1st/2nd Line Helpdesk Analyst Role Hatfield Up To £28k DOE Start ASAP

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