Multi-lingual Speaking FIT Travel Reservations Consultant

Recruiter
Platinum Travel Recruitment Ltd
Location
London (Greater)
Posted
10 Oct 2018
Closes
08 Nov 2018
Contract Type
Permanent
Hours
Full Time
Our client is a global and award winning tour operator that offers ground service travel to groups and individuals. Due to expansion and success, they are now seeking an European Speaking Contract Executive to join their friendly and busy team in their busy travel department.
If you are currently working for a tour operator, travel agent or a hotel in reservations or reception with Monday to Friday hours and seeking career progression, in which you will be rewarded for your hard work, apply today!
This exciting role entails a wide range of tasks in which no day will be the same:
* Make and confirm reservations for transportation and restaurants and admissions to places of interest.
* Deal with customer enquiries and aiming to meet their expectations
* Inform the operations department of any changes such as fully booked dates, closed places of interest and offering and arranging the alternatives.
* Take part in familiarisation with new destinations in order to gain information on issues and amenities in order to meet clients’ needs
* Look for new suppliers according to client requests and market demand & obtaining group rates and prices along negotiating and contracting the services.
* Analyse and review pricing for already contracted services, negotiating them in order to stay compatible in the market.
Essential Requirements:
* Experience working within a travel company or hotel
* Fluent in English and another European language
* Ability to negotiate and influence.
* Excellent communication skills
* Exceptional customer service skills
* Meticulous attention to detail
* Good working knowledge of Microsoft Word, Excel, Outlook and the Internet
Benefits:
* Career progression
* Salary increases
* Training
* Varied job role
* Pension
* Travel perks
* Opportunity to work within a friendly and busy team for a forward thinking and dynamic tour operator in which you will be rewarded for your hard work

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