Housekeeping Team Leader - Entertainment Industry

Recruiter
Maloy & Flynn
Location
Leicester
Posted
10 Oct 2018
Closes
08 Nov 2018
Contract Type
Permanent
Hours
Full Time
Main duties:
* Supervise the day to day activities of the Housekeeping Department to include a quality driven cleansing regime of all offices, concourses, seating areas, washroom / toilets, executive suites, changing rooms, external areas and associated car parks. Deliver a pristine cleaning service.
* Assist with planning, organising and supervising team members to ensure the highest degree of customer satisfaction.
* Promote the maintenance of a safe environment.
* Responsible for the efficient and effective operation of the Housekeeping department in the absence of the Housekeeping Manager, ensuring high level standards of cleanliness is maintained.
Key tasks:
* Ensure the housekeeping operation is adequately staffed according to the business requirements.
* Ensure a high degree of cleanliness is maintained in the stadium bowl, seating sections, concourses, executive suites, car parks, external perimeter and training ground facility.
* In the absence of the housekeeping manager; oversee purchasing, ordering and quality monitoring procedures are complied with and stock levels and wastage are kept to a minimum.
* Deliver instruction, information and training to housekeeping operatives ensuring safety in the workplace is effectively maintained.
* Liaise with the housekeeping manager to ensure the department operates within budgetary tolerances.
* Liaise with the HS manager to promote a health and safety environment; ensure specific procedures, safe systems of work and policies are strictly adhered to.
* Liaise with the housekeeping manager to ensure substances comply with Coshh legislative requirements.
* Remove from service any defective apparatus and report the issue to the housekeeping and operation managers.
* Ensure a high standard of personal hygiene, cleanliness and presentation is maintained by housekeeping staff.
* Comply with health, safety and welfare legislative requirements.
* Undertake any other duties requested by the housekeeping manager.
* Advise the housekeeping manager of any abnormalities which may rise within the department.
Person Specification
Essential:
* Polite and respectful with a clean and tidy appearance.
* Operate to a high degree of safety.
* Understand the value of customer care
* Maintain a professional caring attitude at all times.
* Demonstrates honesty, integrity, reliability and the ability to ensure confidentiality at all time.
* Works within a team environment, co-operates with others, considers the needs of others and helps others to achieve objectives.
* Ability to work autonomously on own initiative, pro-active in managing one’s own time, building an understanding of the internal and external environment in order to deliver work in a highly effective and professional manner.
* Resilient with the ability to maintain professionalism and a calm demeanor at all times.
* Friendly, well organized with the ability to multi-task and perform well under pressure.
* Full clean driving license.
* Ability to meet stringent deadlines.
* A commitment to undertake club equality, diversity and health and safety training.
Please contact Simon Smith

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