Senior Infrastructure Engineer

Recruiter
Raytheon
Location
Harlow
Posted
10 Oct 2018
Closes
08 Nov 2018
Contract Type
Permanent
Hours
Full Time
Job Title: Senior Infrastructure Engineer
Req ID: 113945BR
Location(s): Harlow or Glenrothes
Summary of Role
Raytheon UK has an opportunity for an experienced Senior Infrastructure Engineer to join the core IT infrastructure organisation within the UK Information Technology function. The function is responsible for the design, management, maintenance and upkeep of the core Data Centres and information systems in 2 main locations in the UK. The Senior Infrastructure Engineer is primarily responsible for supporting the core data centres and IT infrastructure.
This role is critical to the core infrastructure service layer, requiring a technical expert who is able to manage complexity and deliver key infrastructure upgrades and services while assuring Raytheon’s ability to deliver both internal and external services.
Main Duties
Responsible for the agile delivery a of reliable, secure, and cost-efficient IT infrastructure across all supported systems.
• Works closely with architecture teams to Identify and define management and monitoring regimes to ensure delivered capabilities operate effectively
• Actively monitors failure, performance and capacity trends and proposes adjustments to maintain successful IT services.
• Plays a key role in operational Data Centre projects and activities to ensure they are planned, resourced and delivered to meet requirements.
• Drive a continuous improvement ethos, leveraging digitisation and automation to support effective IT services.
• Works with functional leadership to develops long term vision of Raytheon UK IT Data Centre technologies and solutions.
• Adheres to established incident, problem and change management processes.
• Oversees upgrades for hardware and software platforms and environmental services.
• Communicates with senior managers to advise, influence and determine strategic business needs.
• Completes, reviews, maintains and updates system documentation and support procedures.
• Ensures daily/weekly/monthly processes are valid, fit for purposes and executed according to documented checklists and KPIs.
• Plans and executes maintenance and remediation of security vulnerabilities in collaboration with other technical competencies in accordance with change management guidelines
• Plans regular system restores with BC/DR and account and service management to verify data backup techniques for continuity and preparedness
• Deliver cross functional improvement projects where applicable utilising the Raytheon 6 Sigma methodology.
• Attend internal operations reviews, customer engagement, and service improvement meetings as needed.
• Manage incidents, problems and changes to the service efficiently and effectively following the agreed and documented processes.
• Identify, engage and ensure third-party support and delivery resources to supplement the team effectively during high peaks of demand or specific project work.
• Carry out a programme of daily/weekly/monthly checks and develop approaches to improve, streamline and automate the health status of the environment.
• Effectively manage deliverables: Incidents, Small Works Projects and Technical leadership of major implementation and upgrade projects.
• Ensure any projects you are leading for the organisation, or those within your own immediate area of responsibility, are reviewed and accurately updated on a timely basis.
• Adherence of SLA's and the regular reporting KPI's.
• Meet IS assurance, governance and policies to ensure we operate with confidence, through effective maintenance of secure and stable IT platforms for the business, adherence to company security, accreditation and audit requirements.
• Proactively identify and manage risk via the IT Risk Management process.
• Maintain effective Asset Management and license compliance, system vulnerability management as required.
• Ensure all services are appropriately documented.
• Work in close cooperation and coordination with the Network Services Engineers and the Remote Site Services Team Leads to create a seamless user service experience.
• Ensure personal development is identified and implemented, with an effective up to date skills matrix, skills gaps and training needs
Candidate Requirements
Essential
• Knowledge of Data Centre Management, covering power and cooling as well as design and implementation of infrastructure (hardware, software and network), maintenance and operations.
• IT technical certifications in one or more of the following technology areas: HP Server, VMWare, Microsoft Server 2012/16, Citrix Xendesktop, HP 3PAR, Brocade fibre channel, Active directory, SCCM, App-V, SCOM, SCEP or Bitlocker.
• Expert knowledge in the implementation, support and administration of Microsoft Windows Server (2008/2012/2016)
• Expert in VMware ESX 5.5/6+ and vSphere
• Demonstrated expertise in Windows Active Directory (DNS/Group Policies)
• Demonstrated experience in preparing and managing Service Level agreements, KPI reports and metrics across all services within Data Centre.
• Ability to learn complex systems and business processes and define requirements for solutions
• ITIL qualifications and practical application experience within a service centric organisation
Desirable
• High level of proficiency in MS Project or other robust scheduling/schedule presentation tools.
• Experience with data centre automation, provisioning tools and technologies such as Nightwatchman, Chef, Puppet or use of PowerCLI
• Data Centre certification
• Qualification in VCP-DCV a plus
About Raytheon
Raytheon UK is a subsidiary of Raytheon Company. We are a prime contractor and major supplier to the UK Ministry of Defence and have developed strong capabilities in mission systems integration in defence, National & Cyber security and commercial markets. Raytheon UK also designs, develops and manufactures a range of high-technology electronic systems and software solutions at its facilities in Harlow, Glenrothes, Gloucester, Manchester Waddington and Broughton.
Raytheon Company, with 2017 sales of $25 billion and 64,000 employees, is a technology and innovation leader specialising in defence, civil government and cybersecurity solutions. With a history of innovation spanning 95 years, Raytheon provides state-of-the-art electronics, mission systems integration, C5ITM products and services, sensing, effects, and mission support for customers in more than 80 countries. Raytheon is headquartered in Waltham, Massachusetts.
Raytheon Career Development
Raytheon has a wealth of resources available to help you develop your career from the moment you join. Activities range from on-line learning modules, to external training and support for taking professional qualifications relevant to your role.
Standard Benefits
• 25 days holiday + statutory holidays
• Contributory Pension Scheme (up to 10.5% company contribution)
• 6 times salary ‘Life Assurance’
• Flexible Benefits scheme with extensive salary sacrifice scheme’s
• Enhanced sick pay scheme
• Enhanced Family Friendly Policies, including enhanced Maternity, Paternity & Shared Parental leave.
• 37 hour working week with an early finish Friday. Flexible working arrangements may be considered depending on the role and subject to line manager approval.
• Canteen facilities available at Harlow and Glenrothes sites with free snacks and drinks (hot and cold) available
Diversity
Diversity is a core business imperative at Raytheon. We are an equal opportunity employer that promotes inclusiveness and always employs the best professionals for the job. Having a diverse workforce allows Raytheon to draw upon a range of different ideas and experiences which supports growing our business and creates an environment where everyone has an equal opportunity for success. Raytheon UK pro-actively encourages diversity of ideas, thoughts, and networking opportunities and has created Employee Resource Groups (ERGs) including Raytheon Women's Network, YesNet (Young Employees Success Network), D&I counsel and Reservist Network which all Raytheon employees are welcome to participate in

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