Business Systems Analyst - Battersea

Recruiter
Carlton Recruitment Solutions Ltd
Location
London (Greater)
Posted
10 Oct 2018
Closes
08 Nov 2018
Contract Type
Permanent
Hours
Full Time
Business Systems Analyst
Battersea
£30,000 - £35,000
Our client in Battersea is seeking a talented Business Systems Analyst to join their Client Service Department. This role enables you to gain a deep understanding into products, to help design, build and support the solution. You will provide the highest level of analysis into existing workflows and new developments with a positive and focused attitude. This makes for a dynamic role in a fast-paced environment that also brings a lot of satisfaction at the end of each day.
Key Responsibilities
* To work within the business to analyse internal processes, solution and new developments
* To be able to understand the details of the enquiries and investigate background of existing system and processes, asking for clarification internally and externally where required
* Assist in technical support of issues- analysis and resolution
* Document findings of briefs set by the business in detailed and precise manner
* Communicate findings and escalate foreseeable issues and areas for improvement
* Writing user guides for solutions and specifications to business needs and requirements
* Be able and willing to learn new skills and techniques
* Maintain accurate and up to date working procedures
* To work in a structured, scheduled and precise manner following company procedures
* Work with client support team and client where necessary to better improve client solution and working practices
* Work with Testing team and be responsible for testing of new software to specifications prior to release to clients
* Work with Development team to understand existing processes and document them for business consumption
* Compliance with company procedures, including ISO27001
Person Specification
* You will be a highly experienced Business Systems Analyst willing to work and contribute within a fast-paced environment
* Essential skills and qualifications: BCS Certification, JIRA, Microsoft Dynamics CRM
* Excellent attention to detail and technical understanding
* Experience in documenting processes and controls, able to work in an environment that is developing new products and technologies
* Passionate about your contribution to the business and maintaining excellent working practices
* Experience working in a SaaS development company, with understanding of technical solutions and requirements (desirable)
* Experience in documenting complex workflows and specifications (desirable)
* Knowledge of SQL frameworks (desirable)

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