IT Support Manager

Recruiter
The Work Shop Resourcing Ltd
Location
Ringwood
Posted
10 Oct 2018
Closes
08 Nov 2018
Contract Type
Permanent
Hours
Full Time
IT Support Manager - Ringwood - BH24
An exciting opportunity has arisen for a commercially minded IT professional to set up and manage a new IT support function within a well-established business in Ringwood. They are looking for an ambitious, well qualified individual with an entrepreneurial spirit. As well as having excellent technical expertise & demonstrable experience in providing IT support services to businesses, of more importance will be your enthusiasm to build a business from the bottom up.
The Role and Responsibilities of IT Support Manager;-
* Networking and server support - Cisco, HP and Windows Server
* Hosted email and online backup
* Microsoft Office 365
* Service desk / case tracking support tools
* Internet connectivity and WIFI
* Remote diagnostic tools
* Back-up and recovery services
* Gateway and desktop anti-virus services
* Spyware, Botnets and Phishing protection
* IT Consultancy
In addition, you will need to demonstrate proficiency in :
* Business planning and budgeting
* Solution design and service pricing
* Basic accounting and cost control
* Business Development
The Ideal IT Support Manager Profile;-
* Previously worked in or set up an IT Support function / help desk for an external customers
* Ideally managed a small team of Level 1 and Level 2 Engineers
* Entrepreneurial spirit.
The successful candidate will receive an attractive salary and benefits package depending on their experience

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