Customer Service Assistant - Bournemouth

Recruiter
BH Live
Location
Poole
Posted
23 Sep 2018
Closes
26 Sep 2018
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
Customer Service Assistant - Contact Centre - BIC £8.82 per hour ​ We are the south coast’s leading operator of leisure and event venues and a social enterprise that designs and builds engaging experiences to inspire people and enrich lives. Our vision of Creating Opportunities, Inspiring People and Enriching Lives represents the ambition of: Encouraging more people to take part in physical activity Attracting higher audiences through a diverse range of cultural artistic and community events Delivering economic benefit to the locations in which we operate by hosting major conferences, exhibitions and events An opportunity has arisen for part time Customer Service Assistants to join our contact centre located within the BIC on a three month fixed term contract. The successful individuals will be required to deal with a wide range of enquires coming into the contract centre and provide exceptional customer service to all our customers. You will be dealing with customer telephone calls and will need to ensure that customer needs are fully met and exceeded both in terms of time given and information provided, administer a computerised or manual booking system, to sell, promote and administer membership schemes and to undertake general clerical duties including typing, preparation of literature and notices. There are a range of part time hours available ranging from 14 ½ to 22 ½ hours on a three month fixed term contract. The post requires a flexible approach to hours of work and to be generally available to work at any time, including evenings, weekends and Bank Holidays. STRICTLY NO AGENCIES

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