Recoveries Specialist

Recruiter
Exchange Street
Location
Manchester
Posted
18 Sep 2018
Closes
03 Oct 2018
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
  • Be proactive in using all forms of communication to move the claim forward to reach the best possible settlement and keep customers fully informed.
  • Focused on providing excellent customer service and empathy
  • Resolve complaints from customers and within agreed company complaints procedure.
  • Conducts all necessary enquiries and validate indemnity.
  • Demonstrates a good understanding of liability and takes necessary steps to investigate the claim.
  • Understands motor policy cover and limits.
  • Understanding of the end to end recovery process including the appropriate use of solicitors to secure a successful recovery.
  • Demonstrates ability to effectively manage own claims portfolio, independently within agreed delegated authority levels

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