BI Analyst

Cititec Associates Limited
London (Greater)
17 Jun 2018
10 Jul 2018
Contract Type
Full Time
Job Description

The Role: BI Analyst

Cititec are currently recruiting for a Business Intelligence Analyst for one of its clients in Central London.

The client are looking for someone who will act as the point of contact for its external and internal users. The role will involve reporting and dashboard development as well as assisting in its large user base with their own reporting needs, questions, and training

The Successful candidate will be able to work in isolation and under the guidance and must have strong communication skills necessary to engage with users in the business to understand requirements and to own and resolve the issues they report.

Key Responsibilities

  • You will log and track issues reported by users
  • You will analyze and troubleshoot issues and take responsibility for ongoing incidents, owning problems through to implementation
  • You will propose and implement solutions to user problems and requirements
  • You will maintain and improve system documentation and user guides using departmental wikis
  • You will action urgent data requests and investigations
  • You will communicate with stakeholders to fine tune their requirements, negotiate and set mutually acceptable delivery schedules
  • You will create training materials and lead training sessions of users via web sessions and face-to-face
  • You will build relationships with colleagues across the globe to create a set of essential contacts
  • You will communicate effectively, both formally and informally
  • You will mentor and train other team members
  • You will maintain an awareness of current industry trends, products, and techniques
  • You will identify and implement the system and process improvements

If you are interested in hearing more about this opportunity, please get in touch at

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