3rd Line Infrastructure Engineer

Concept Information Technology
16 May 2018
15 Jun 2018
Contract Type
Full Time
Job Description

3rd Line Infrastructure Engineer
IT Managed Services

An IT services organisation is seeking an experienced 3rd Line Infrastructure Engineer to join their team on a permanent basis. The ideal candidate will have proven experience of managing problems and major incidents. The role is ideal for someone who has a proven experience in an IT services organisation who is seeking a more relaxed and friendly environment.


  • Do you want to work in a role that can offer you to improve your skillset and offer progression within IT?
  • Do you want to work in a relaxed and friendly environment?
  • Do you want to work for a highly accredited organisation?

If the above sounds of interest then please see below the brief job description, full job spec is available.


  • You will be a key point of call for any issues that both the 1st & 2nd line teams can't resolve
  • To provide clients with technical expertise and to propose technical concepts to both internal and external teams
  • Be responsible for effectively identifying and locating the root cause of any severe IT issues
  • Effectively communicate with clients about current and emerging technologies that will help their business needs


  • A proven background of working in a 3rd line capacity
  • Experience of working in an IT services company (Desirable)
  • Experience with Active Directory - DNS, DHCP, VPN's + more
  • Exchange/Office365
  • Virtualisation - VMware/Hyper-V
  • Excellent experience of troubleshooting servers and networks
  • The ability to communicate effectively



To be immediately considered please apply now

Key Skills

3rd line Infrastructure engineer - Infrastructure engineer - 3rd line - VMWare - Hyper-V - networking - server- Windows Server - Troubleshooting - 3rd Line Infrastructure Engineer

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