Web Quality & User Experience Project Analyst – Global FMCG

Employer
Recruitment Revolution
Location
Home Based Plus Client Onsite in Slough / Paddington circa twice a week
Salary
£40,000 - £47,000 depending on experience Plus Benefits + Annual Bonus
Closing date
25 Aug 2022

View more

Sector
Technology & New Media, Marketing & PR
Contract Type
Permanent
Hours
Full Time
Function
Marketing
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Job Details

When some of the biggest brands in the world need marketing technology solutions designed, implemented and optimised they come to us. As a lead player in the Martech consulting space we are experts in all things Digital Asset Management, Campaign Management, Production Software, E-commerce, CRM, Workflow and Approvals, Translation Management and Marketing Automation.

Come and join us as we embark on an exciting journey with one of our Global Clients in the FMCG space.

Note: This isn’t a super technical role. If you are inquisitive about tech/systems with an aptitude for solving problems we’d love to hear from you.

Role Info:

Web Quality & User Experience Project Analyst
Home Based Plus Client Onsite in Slough / Paddington circa twice a week
Competitive Salary ca. £40,000 - £47,000 depending on experience + Benefits + Annual Bonus

Service: Independent Consultancy specialising in marketing technology strategy, technology sourcing and implementation. Our goal is to help demystify a complex marketing technology landscape
Clients have included: BOSCH, OLIVER & Reckitt

Pedigree: Our team has over 25 years experience designing, implementing and optimising marketing technology solutions

Web Quality & User Experience Project AnalystRole:

Due to the growth of one of our global clients we are looking for a Web Experience Analyst and you will play a key role in managing and maintaining our clients' market brand websites.
The Web Experience Analyst will provide governance and hands-on management of website quality through issue management, website accessibility and user experience management together with solid communication and reporting. You will also create ways of working and documentation and a feedback mechanism that allows constant improvement of quality of web output and website performance.

You will act as a trusted provider of quality guidance and expertise for both Website Factory colleagues, our requestors, and our partners and excellent stakeholder management is a must.

You will have experience in reviewing website quality and accessibility using tools / platforms. Proficiency in setting up and managing the use of a platform (updating dictionaries, building & sharing dashboards, user access / permissions, data collection and integration) will be required. Experience with automated quality and accessibility tools would be beneficial.

Key Responsibilities:

+ Web Accessibility and user experience management using a tool - evaluating issues, management of tool, building and sharing dashboards, user management, supporting data collection and integration
+ Issue management - prioritisation, issue scope and supporting BA to define requirements for changes, supporting market engagements)
+ Routine reporting - progress tracking / reporting by website, manage dashboards and report formats, evaluate trends, track website performance
+ Web change quality management - track web page scores, manage scope, report on webpage scores, trends and impacts, share QA issues back to developers
+ Partner liaison - share feedback and manage quality, spot trends and mitigate repeat errors, feed content / design learnings into briefing documents, content matrices & quality checks

About You:

You will need to have a comprehensive knowledge of:

+ Content
+ SEO
+ Accessibility – WCAG 2.1 AA
+ Web development technical practices
+ Silktide (preferred but not necessary)

Analytical:

+ Assessing checks and exploring root cause of issues
+ Spotting patterns in issues across multiple sites
+ Attention to detail in exploring specific issues
+ Identifying approaches and solutions to various issues

Critical thinking:

+ Learning about multiple types of issues and checks, spanning content to development
+ Create ways of working and documentation for scope of work
+ Prioritising issues based on multiple factors
+ Building business cases for investment into improvements
+ Self-driving approach to work management

Communication:

+ Presenting and leading comms to a wide range of stakeholders
+ Building relationships with stakeholders to create environment for feedback and improvements
+ Collaborating with colleagues and partners to optimise ways of working and quality

Your Experience / Background / Previous Roles May Include:
Website Management, Website Analyst, Web Project Manager, Digital Business Analyst, eCommerce Consulting, Digital Project Management, Web Quality Analyst, Assurance Analyst, Web Development, Content Management, SEO, Silktide, Web Usability, Web Accessibility, Web Project Manager, eCommerce Manager.

Application notice… We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.

If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

Company

We’re Talent Acquisition Specialists that founded change in 2005. Since then we’ve helped over 2500 clients grow, prosper and lead.

# Our Story

Frustrated by poor experiences with traditional agencies, our founders (just two regular candidates), decided that the outdated industry needed modernising and a new balance of power. In 2005, a new kind of agency model was born, putting the client and candidate at the heart of the experience whilst removing the pushy sales, schmooze and high fees.

# What makes us different?

Aside from a sensible fee model, custom technology and a direct unhindered path to candidates we…

…don’t sell candidates and we don’t sell jobs: we facilitate relationships and champion the process of ‘organic hiring’ to help create stronger and longer-lasting engagements.

# Who we work with

With an industry reputation for delivering results we are the go-to talent finders for tech start-ups to global brands who all demand the best service and talent.

From business owners hiring 2 people a year to Internal Recruiting teams hiring 200+ people a year, RR sources talent across all sectors and levels.

# Reputation

Our expertise has also been called upon by some of the leading job boards including the UK’s No1. Reed.co.uk.

Recruitment Revolution is a member of the REC with a 100% compliance pass rate and holds a Feefo 5* Platinum Award for Service.

For more information please contact Team RR on 0800 294 3113 or visit https://www.recruitmentrevolution.com

 

Find Us
Website
Telephone
01344844064
Location
Castle Hill House
12 Castle Hill
Windsor
Berkshire
SL4 1PD
GB

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