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Service Desk Manager - £40K - 45K

In Technology Group
Closing date
7 Jul 2022

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Technology & New Media
Contract Type
Full Time
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Service Desk Manager - £40-45K


Salary up to - £45K GBP (DOE)

We are looking for an experienced Service Desk Manager to come in and manage a small, personal internal/ external support team. You will need managerial qualities, showing leadership traits to mentor the lesser experienced team members, training to improve the ability within the team. Also, as a small team, you will be the most senior point of escalation, and be the resolution to all the toughest support tickets that may come through.

Working to ensure the smooth flow of day-to-day proceeding on ITIL service Desk, you will work closely with the Group IT Directory to sustain an organised, structured, and effective team. Travel will be required, as you will mainly be based in the Leicester office, with occasional requirement to visit another office 40 minutes away at short notice.

In return for your services, we are offering in the range of £40-£45K for the right candidate who ticks all the boxes. Please find the requirements and technologies below.

Essential experience:

Office 365
Active Directory
Microsoft operating Syetems
Hardware, Software
Networking- Routers, Firewalls, Hardware
ITIL Experience
3 years' experience as a Service Desk Manager
Full UK Driver's License RequiredIf you are interested in the opportunity to join a national tech marketing pioneer in a senior IT position, then please apply for this role ASAP.

Please contact me on ( (phone number removed) ) or send your cv directly to ( thomas . craig @ InTechnologyGroup . com ) to find out more information about the role.

Team Lead - VMware - Virtualisation - Office 365 - Veeam - Back-Up - Azure - Active Directory - vSphere - ITIL - Networking - Firewalls - Routing - Software - Hardware - Infrastructure - Troubleshooting

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy
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