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Account Director (Healthcare)

MCS Executive Search
Closing date
7 Jul 2022

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Contract Type
Full Time
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The Role

Reporting into the Director for Healthcare at a leading blue-chip FM provider you will be responsible for the delivery of FM services on a well established PFI Healthcare hard services contract at a large acute district general hospital. Managing a delivery team of circa 40 engineers overseeing capital works, lifecycle and day to day maintenance. The key focus to the role is maintain statutory compliance, whilst achieving SLA's and building a stronger relationship with the hospital trust.

The Candidate

Ideally you will already have some exposure to the healthcare market, although this isn't essential as experience of working with other central government departments on PFI contracts will be considered. You don't have to be an engineer or have a technical background. You can come from a TFM or soft FM services background as you will have a strong technical team around you to help with the engineering aspects of the contract. The key attributes needed to be successful are strong man management skills, relationship building internally and externally and a real drive to focus on customer service and performance. If you already have experience of PFI contracts this would be preferrable but this doesn't need to be for a great length of time. This is a challenging role with a real focus on commercial momentum, compliance, exemplary customer relationships, great service delivery and a collaborative approach with all stakeholders. Excellent people and communication skills are essential along with demonstrable experience of being able to lead and motivate an operational team successfully.

The Client

One of the UK's leading FM providers delivering a broad range of FM services into a wide range of private and public vertical markets. Technology is at the heart of what they do, they are an innovative company who focus on long term growth and profitability. This is a key role in their Healthcare division offering a successful candidate a long term future. It also offers the potential opportunity for a non engineering candidate to broaden their skillset on a hard FM PFI contract.
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