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Service Manager Service Delivery-Telco/Broadcast-ext Global Travel

Stanford Associates
Closing date
7 Jul 2022

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Technology & New Media
Contract Type
Full Time
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Media/Broadcast Service Manager + Service Delivery, OTT, IP etc - extensive Global Travel

We are looking for an experiencedTelecoms or Digital Media Broadcast Service Manager/Service Delivery Manager to join our client - a Global Service Provider ofTeleocms, Broadcast & Digital Media Services whom are at the cutting edge of technology!

You will already be a Service Manager/Service Delivery Manager within the media/broadcast arena, or within the Telco/Managed Services arena, whom is experienced and excels in owning highly profitable Customer Relationships. This role is not the traditional service manager role! It requires you to wear many hats' and to role your sleeves up when required! You can be dealing with the CTO one minute, then the engineer team then next minute!

Key components to this very varied role are: Service management, service delivery management, escalation management, contract management commercial and assurance management, financial performance, customer champion, service reviews and much much more!

This is not a technical hands on role, but the technologies involved in the services include:

MCR, ScheduAll application, Broadcast Engineering, Video Connect, OTT Distribution UHTV, encryption, video encoding, decoding, MCPC Mux, fibre network exp., Video over Fibre, Video over IP, Net Insight video distribution kit, video & audio monitoring, Tektronix Monitoring platform, Video encoding/decoding, Ateme, Imagine Communications, viz base band kit - encoders, decoders, rasterisers, video Routers, waveform analysers etc, MPLS & IP, SDH transmission and more!

This role will demand a lot of foreign travel! Our client is successful, dynamic and fast-moving. Therefore you must be energetic, enthusiastic and passionate about your work! In return you will be joining a company that cannot fail but fast-track their employees due to their unabated growth and success. Apply if you want to join the elite!
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