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Investor Relations Assistant

TFG Asset Management
Closing date
21 Jul 2022

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Contract Type
Full Time
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Core responsibilities
  • Processing investor trades (subscriptions, transfers, redemptions) and working with our administrator to ensure correct and timely execution of trades; ensuring adherence to compliance requirements and maintaining trade documentation records
  • Working with the broader team to report fund flows to business development and investment teams
  • Liaising with fund administrators to fulfil various investor requests (price requests, statements, address changes, tax information)
  • Updating and maintaining the firm's DDQs and knowledge base; completing Investor Due Diligence Questionnaires (DDQs) and related document requests; assisting with client operational due diligence requests and meetings
  • Maintaining document library
  • Being responsible for monthly updating, printing and maintenance of marketing and due diligence materials
  • Maintaining the client relationship management (CRM) system and other investor / sales databases and running regular reports for team members
  • Updating of firm websites
  • Assisting with distribution of press releases
  • Assisting with organization and logistics of investor earnings/conference calls and annual investor days
  • Assisting with investor meetings and conference calls; researching investor background and providing necessary information to team members, and preparing documents and supporting materials for meetings
  • Working with compliance team to fulfil regular data requests for regulatory filings
  • Monitoring IR mailboxes and assisting in responding to investor queries

Required Skills
  • Highly organized
  • Strong attention to detail
  • Discretion and a proven ability to handle confidential information
  • Strong Microsoft Office skills (Outlook, Excel, Word, PowerPoint, Publisher); comfortable with technology
  • Familiarity with CRM databases and digital communications (website CMS, mass-email systems) a bonus
  • Numerate and comfortable working with spreadsheets
  • Clear and effective communication skills
  • Ability to work as part of a team
  • Self-motivated
  • Flexible, diplomatic, and good-humoured personality
  • Ability to multi-task and to deal with changing priorities
  • The ideal candidate will have a background in fund administration or operations

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