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Client Project Manager (£400 a day Inside IR35)

Employer
ARM
Location
UK
Salary
Competitive
Closing date
7 Jul 2022

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Sector
Technology & New Media
Contract Type
Permanent
Hours
Full Time
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Client Project Manager (£400 a day Inside IR35)
London
12 Months

Coordinates all aspects of a product or service offering project for a client, from inception to installation. Installations may involve acceptance of capitalized equipment or enterprise software systems, or system integration or consulting projects/engagements. May work at client site from time to time. Typically involves extensive interaction with sales, systems engineering, product development, and other members of cross-functional teams. Project is typically focused on the delivery of new or enhanced products to improvement of customer satisfaction through the use of technology. Project management skills, rather than technical skills, are key, but a strong technical background is often required to manage competing interests. Typically oversees schedules and budgets to ensure goal attainment.

Key Roles and Responsibilities:
Interface with all project stakeholders to take projects from original concept through to final implementation
Contribute to the pre-sales process by providing proposals
Ensure that the project delivers the as-sold solution, remains within baseline budget and is delivered on time, while achieving quality criteria and maintaining client satisfaction
Manage client satisfaction, commitment and expectations to high service levels and manage escalations adequately

Knowledge, Skills and Attributes:
Ability to establish strong relationships with internal stakeholders and external clients
Excellent client centricity skills and ability to work at client sites
Ability to manage customer satisfaction, commitment and expectations to high service levels and manage escalations adequately
Excellent written and verbal communication skills
Excellent team building skills and ability to work in high-pressure environments
Ability to manage urgent and complex tasks simultaneously
Good business acumen and commercial skills
Passionate, strong initiative, self-driven with commitment to succeed
Good influencing ability whilst taking a collaborative approach
Decisive with good attention to detail ability
Ability to promote project services to both internal stakeholders and external clients
Competent in project change management

Academic Qualifications and Certifications:
Project Management degree or equivalent with moderate level of related experience
Relevant project management certifications preferably PMP
ITIL certification is preferable

Required Experience:
Demonstrated moderate level project management experience preferably in a multi-national professional services environment
Proven client engagement experience
Demonstrated understanding of the project life cycle
Demonstrated competency in project change management
Proven experience managing expectations when balancing alternatives against business and financial constraints
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