Insurance Complaint Handler

Huntswood is looking for experienced Complaint Handlers with home, commercial or travel insurance experience to join a new contract for an international travel assistance company.

As an Insurance Complaint Handler, you will be conducting a 360 degree review of customer complaints with regards to medical claims. You will need to review all the evidence provided and use your decision-making skills and experience to ensure that the right outcome is made.

Role overview:

Location: Working from home

Rate: £170 to £190 a day DOE

Start Date: July 2022

Duration: 3 months

Umbrella only recruitment - This is only available to individuals working via an Umbrella company, we can assist you with this

The ideal Insurance Complaints Handler will have:

Experience dealing with complaints within a general insurance environment
A Knowledge of FCA/FOS regulations about insurance complaints
An understanding of travel insurance and claims
Experience with medical repatriation would be desirable
Strong Attention to detail
Excellent communication skills and ability to write engaging letters
Ability to navigate through several in-house databases"It's not just about what we do, but the way we do it. And it's our values that make us special."

Interested in this Insurance Complaint Handler opportunity? Apply now.

To help you stay safe in your job search Huntswood will only ask for contact details via email when first contacting you and not any other personal details