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Software Customisation and System Team Leader

Concept Resourcing
Closing date
7 Jul 2022

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Technology & New Media
Contract Type
Full Time
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Role: Software Customisation and System Team Leader

Location: Bristol

Salary: £30,000 + benefits

Concept IT are currently recruiting for a Software Customisation and System Team Leader on behalf of our client, a EU wide Payment and Ticketing systems company. The successful candidate will oversee and motivate a small team, to create and test software customisations & downloads for all types of Parking & Display equipment. To maintain software customisation records and archives.

Key responsibilities:

Competent supervising members in a team, delegating work and ensuring deadlines are kept to, leading small team talks.
Be the point of contact in the team for all escalations internally and externally
Create and test software and tariff screens for customers
Complete software jobs and package up to send out to customer or send to engineer drives remotely
Competent visiting customer sites to assist with programming training, once fully trained
Manage incoming emails from internal staff and external customers
Offer advice to customers inquiring about the technicality of how the software can work
Assist in product functionality training, programming and testing
Produce bespoke tariff and welcome screens using Photoshop
Observe HSE requirements as advised by the HSE Manager

Knowledge and skills required:

Previous team leader / supervisor experience
Ability to motivate and lead a team
Exceptional eye for detail
Database, spreadsheet, XML and Windows Operating Systems experience
Driving License
Knowledge of electrical/electronic equipment
Excellent knowledge of different IT systems
Previous experience with software programming
Excellent communication skills
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