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Customer Support / Helpdesk Assistant

Employer
Castlefield Recruitment
Location
UK
Salary
Competitive
Closing date
12 Jul 2022

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Sector
Technology & New Media
Contract Type
Permanent
Hours
Full Time
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Customer Support / Helpdesk Assistant | Hybrid | Leeds | £10 - £11 per hour | 3 Month contract

Client:

Castlefield Recruitment are currently working exclusively with a leading Public sector organisation, to recruit a Customer Support/Helpdesk Assistant.

This organisation operates a hybrid working policy, requiring a minimum of 3 days per week in the Leeds head office.

This position would suit an individual with good customer service skills, an ability to work to strict deadlines and a willingness to learn.

Role:
  • Responding to all inbound customer queries
  • Chasing orders and liaising with suppliers
  • Provide a comprehensive and efficient front line quality support service to all departments via means of a help desk function
  • Basic order tracking and delivery information to users
  • Assist as required with other duties that are integral to the department

Individual:
  • Knowledge of working within a Customer Service role
  • Immediately available
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