This job has expired


Closing date
7 Jul 2022

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Technology & New Media
Contract Type
Full Time
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Key accountabilities are:

Responsibility for the contractual compliance and performance of the "Logistics Service Provider" (LSP)
Level of service
Scope and process evolution
Risk management, issue solving & continuous improvement
Measures & confirms stakeholders operational performance in terms of lead time, quality and initiates and leads recovery plans as necessary
Manages improvement plans and ensures business continuity
Ensures risk management and associated mitigation plans
Ensures required warehouse adaptations in case of production rate changes

Main activities

Performance Management

Ensure Daily Performance of the Warehouse & LSP Operations
Chair the Daily SQCDP review & provide analysis for the weekly LSP performance review
Monitor, challenge & ensure compliance of Service Level Agreements (SLA's)
Monitors & challenges appropriately the LSP KPI's & Measures
Drive continuous improvement with the LSP
Improve Integration of the LSP into the UK operations
Act as an escalation point / interface for LSP
Interact with Quality Management Team - QMTL
Lead Business Unit Reviews

Interaction with stakeholders/Customers

Gain a full understanding of the scope of service contractually provided by LSP
Ensure the stakeholder/customer has a clear definition of the scope of service provided by the LSP
Work with Internal customers for additional scope requests (Ad-Hoc, local & Central Change processes)
Contribute to the integration of the LSP into a successful customer business review regimen
Seek periodic feedback from stakeholders/customers on both the LSP & OTTLU provided service
Ensure that a clear 2 way communication & escalation process exists and is utilised appropriately
Ensure a full end to end process for all activities

stream is acting as an Employment Business in relation to this vacancy
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