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IT Support Officer

Employer
Siamo Recruitment a division of Siamo Group
Location
UK
Salary
Competitive
Closing date
7 Jul 2022

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Sector
Technology & New Media
Contract Type
Permanent
Hours
Full Time
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Siamo Recruitment are currently looking for a IT Support Officer located in Abergele on a temporary basis.

With an immediate start available, this role requires an individual who can provide professional first line hardware and software support service to all IT service users.

Hourly pay: £11.56

The Role:
- First point of contact for the IT department
- Respond to all types of IT related issues reported either via the telephone, live chat, informatics portal or in person effectively and efficiently
- Provide first line technical support, including the analysis & diagnosis of hardware and software problems to initiate the most appropriate corrective action
- Record accurately all type of IT related issues within the Service Desk's incident management tool. (ServicePoint)
- Responsible for providing a high level customer focused service

The Ideal Candidate:
- Educated to Diploma/HNC level or equivalent experience.
- Experience of providing IT support to Negotiated Service Level Agreements.
- Excellent IT skills

Details:
- Full-time
- Temporary

Benefits:

All temporary staff receive access to the Siamo benefits package from day, for FREE, which includes:
- Superb online and high street discounts
- GP Services with access to video appointments for you and your family
- Access to Professional counsellors if required
- Financial support lines
- Health tracker
- Fitness and wellbeing support

If you meet the requirements for this role, please call Leah on (phone number removed) or apply below now
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