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Research Assistant

Closing date
19 Jul 2022

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Contract Type
Full Time
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Position title: 1 x Research Assistant, Influencer Audiences Team

Place of work: nfpResearch is based in Spitalfields, near Liverpool Street. We adopt a flexible working environment, including enabling staff to work both at home and in the office. There is an expectation that the successful candidate will be required to spend a minimum amount of time in the office monthly.

Hours: Full-time (35 hours a week)

Start date: ASAP

nfpResearch delivers research, insights and expertise to help non-profits understand their audiences and make informed strategic decisions.

We use a range of research and consultancy skills to help charities find out exactly what they need to know. We speak to over 30,000 people a year about non-profits. With over 15 years of experience and vital trend data, we help charities collate, analyse and understand the opinions of their key audiences and integrate them into their work. We have already helped over 150 charities in a vast range of ways, including understanding supporter journeys, segmenting their audiences and evaluating and improving services for the people who need them.

Non-profits of all sizes and areas have benefitted from our work, including three quarters of the UK's top 50 fundraising brands. We have also written over 100 popular free reports and presentations on the major issues facing the sector.

The role

We are a small, dynamic, values-driven research company that works exclusively for the non-profit sector, looking for a Research Assistant to join our team.

The Research Assistant will provide support to the Influencer Audiences team, getting involved in our research with MPs, Peers, journalists and healthcare professionals. This team works with a wide variety of charity clients to provide research and consultancy. Key topics we cover in our research and reports include campaigning, reputation, effectiveness, communications, and commissioning of services.

We are particularly looking for someone with an interest or experience in the work of charities in politics, policy, healthcare and/or media.

This post would be ideally suited to a graduate who wants to gain knowledge and experience in market/social research and has an interest in the not-for-profit sector.

Description of responsibilities and opportunities:

Opportunities to work on the research we conduct for a whole range of charities in the UK and further afield

Work on the Charity Parliamentary Monitor, our devolved Parliamentary and Assembly research, the Journalists' Attitudes and Awareness Monitor, and the Primary Healthcare Monitor

Potential opportunities to provide support on bespoke projects, ranging from assisting with qualitative projects such as focus groups/interviews or quantitative projects such as segmentations

Supporting the research team on tasks such as preparing client presentations, compiling and proofreading reports, data entry and invoicing

Attending client and pitch meetings

Dealing with client requests, including additional data analysis

Supporting on tasks involving more complex statistical analysis of data

Work on tasks related to business development and marketing, including assisting in the sales process and weekly sales calls

Providing core administrative support for the team and across the company. Assisting the Office Manager in tasks such as nfpResearch event preparation, and responding to external enquiries


Previous research experience, whether qualitative or quantitative

Strong numerical skills, experience of statistical analysis (for example using SPSS)

Enthusiasm and passion for working in the charity sector

Strong oral and written communication skills

Good time management and organisational skills

Self-motivated, hardworking and proactive, able to deal with periods of heavy workload, and stay motivated during quieter periods

Ability to work collaboratively and flexibly as part of a team

Knowledge of Microsoft Office, Excel and especially PowerPoint


Experience of charities and not for profits, such as volunteering or experience of the public or voluntary sector

An interest in the policy and campaigning work of charities

An interest in UK Politics

Experience of support/administration roles

What nfpResearch delivers to you:

A varied and interesting role in the UK's leading research consultancy working exclusively in the not-for-profit sector, providing the chance to gain considerable insight into the sector

The chance to be an integral part of a small but thriving, dynamic company

18 days paid holiday over the 9 months

During your time at nfpResearch we will work with you to polish your CV and help prepare for job interviews

Testimonials from recent Research Assistants

"The Research Assistant programme at nfpResearch was the perfect start to my career. I was given all the support and training I needed to develop my research skills, and working with a wide variety of charities gave me a great understanding of the third sector. Coming in to work alongside such dedicated, passionate and fun colleagues everyday was a pleasure, and I was quickly encouraged to take on meaningful responsibility. I would recommend the experience to anyone looking to work with charities or in market research."

Jonny Harper, Researcher

"Starting my career as a Research Assistant at nfpResearch was hugely valuable. There is a great balance to the role in providing opportunities for you to take on challenging tasks whilst always ensuring you are fully supported to succeed at them. You quickly find yourself working with some of the biggest names across the charity sector and you have the scope to take on responsibility within projects. Working alongside a team of such passionate and welcoming colleagues was a real pleasure and I would highly recommend the Research Assistant Scheme to anyway taking their first step in the third sector."

Max Roche, Research Officer
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