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Senior Account Manager

Employer
Prospex Recruitment
Location
UK
Salary
Competitive
Closing date
7 Jul 2022

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Sector
Marketing & PR
Contract Type
Permanent
Hours
Full Time
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Senior Account Manager

Location: Hull

Salary: DOE

Company: A digitally focused graphics company who continuously strive to be at the forefront of the packaging industry.

Role: Managing the day to day client relationship and production volumes. As the Senior Account Manager, you will ensure excellent customer service through the delivery of our contractual requirements, whilst continuously seeking opportunities for improvements.

* Project manage the production flow of all projects

* Support the day to day running of the account, acting as the main point of client contact

* Build and maintain strong external relationships with our clients

* Manage the client's expectations, keeping the key stakeholders up to date on project status and potential challenges

* Build strong functional relationships with internal production resources, ensuring we are fully utilising our production resources efficiently

Requirements:

* Experience working within a print / packaging agency

* Hold excellent customer service / account management experience

* Experience working within a design agency background and/or creative design / graphic adaptation

* A professional and approachable manner

* Client driven with the ability to anticipate the customer needs

* A high level of attention to detail and a passion for quality, you will take pride in your work to ensure that consistently high standards are achieved and maintained

* Confidence in your own ability and be able to communicate effectively at all levels

* Thrive under pressure during peak periods of work

Apply

Account Manager / Project Manager / Customer Service / Customer Service Representative / CSR / Senior Account Manager / Senior Project Manager / Senior Customer Service Representative / Senior CSR / Packaging / Print / Labels / Creative / Design / Graphic Adaptation
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