This job has expired

Case Administrator

TSR Legal Recruitment
Closing date
30 Jun 2022

View more

Contract Type
Full Time
You need to sign in or create an account to save a job.
TSR Legal are looking for a Case Administrator to join our clients Motor Claims Handling team for a busy team in Newport. If you are a recent graduate with experience in administration or have worked as an administrator in the past and want a new challenge in the claims handling/legal sector, this role could be for you.

Main Responsibilities:

Key Responsibilities to include, where appropriate:
  • To assist with the day to day running of a client account with a particular focus on data and data accuracy
  • To assist with the running of files to ensure deadlines are met and cases are managed proactively to conclusion
  • Ensure work is carried out effectively to meet the needs of the clients and the commercial requirements of the firm to include:
  • Adherence to internal and client SLAs and KPIs
  • Achievement of ANY agreed financial targets
  • Assisting with the triage and allocation of new matters received into the team
  • Assisting with matter set up in the case management system
  • Updating CRU certificates
  • Submitting payment requests
  • Assisting with MI management and checking for accuracy
  • Liaising, Opponent Solicitors and other Third Parties
  • Organising and preparing for Counsel instructions
  • Referencing and triaging post via a shared email inbox
  • Assisting with the management and daily allocation of new matters using the MOJ portal
  • Other administrative duties, as required

The Ideal Candidate
  • Practical experience of file management
  • IT literate
  • Strong Excel skills (formulas, pivot tables, look ups) and comfortable with basic data analysis
  • Good telephone manner
  • Organised and able to prioritise and manage a constantly changing workload
  • Excellent attention to detail
  • Able to make decisions within own areas of responsibility
  • Ability to work on own initiative without close supervision
  • A co-operative team player who is able to work effectively within a pressurised environment and to tight deadlines
  • Excellent communication skills with a positive and enthusiastic approach to their work
  • Experience of using a case management preferred
  • Experience of finance systems preferred

Upon joining, the successful candidate will be assigned a buddy who will assist them through their induction period into the firm. They also provide thorough training both on the job and via the firms e-learning platform, POD.

If you would like to be considered for the position, please get in touch with Rachel Phillips, Associate Director at TSR Legal to go into further detail and have a confidential discussion
You need to sign in or create an account to save a job.

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert