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Junior Helpdesk Advisor

A & P Resources Ltd
Closing date
30 Jun 2022

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Technology & New Media
Contract Type
Full Time
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My successful and growing IT solutions client, based in Kings Langley, Hertfordshire require an ambitious IT graduate to join them in an IT Helpdesk role to support their expanding client base. Once product knowledge is gained, the role could develop into some on-site support too.

Full training will be given, the role will involve learning the product from a helpdesk perspective - answering telephone calls and managing/resolving hardware and software issues. IT Helpdesk experience is not essential, but experience in a customer-facing environment is (ideally retail or hospitality).

This role will suit someone with a strong IT focus and exceptional interpersonal skills - the ability to deal with a broad range of customers with differing knowledge levels is essential.

An understanding and some practical experience of networking, routers and hardware installations, windows etc is essential.

Ideally, you will live within a reasonable commute of Kings Langley and hold a current and clean drivers license and be immaculate in your presentation.

This is an urgent vacancy but unfortunately we can only respond to shortlisted applicants.
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