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Client Account Manager - (Part remote)

Magenta International
Closing date
7 Jul 2022

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Contract Type
Full Time
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An exciting, fast paced and vibrant position has become available for an experienced professional person to be the lead contact for a Major Retail Client in relation to spec/pack copy/artwork process for food labels/NPD/own brand (this is not a sales role).

This position will be remote, but you will be expected to be on site with the client in North Warwickshire for 2/3 days per week and so would need to be able to commute easily.

You will be accountable for the successful direction and progression of all products through the correct route and for the success of the spec, pack copy and artwork approval process.

You will help support one of the leading food retail clients, as an account manager. You will be responsible for day to day service delivery to the client and support to their internal teams.

You will be an approachable, pro-active, organised and resilient individual who thrives in a fast-paced environment. You will need the ability to communicate effectively, in a friendly and straightforward manner, prioritising your own workload to meet deadlines. You should excel at developing professional client relationships, ensuring the needs of the client are met.

Key Responsibilities:

* Service delivery to the client, internal & external stakeholder management - Realising opportunities for the expansion and development of service provision - To represent the company at client meetings - Raising the profile and reputation of the company, by building relationships with key client stakeholders - Compilation of performance & status reporting - Project managing: capacity, capabilities & facilitating the client's priorities -Managing client feedback and handling difficult conversations with stakeholders

Skill Set and Experience

* 2-3 Years Account Management or Project Management experience - Experience of FMCG, ideally food retail - Excellent communication & great networking skills - Team player essential - Good IT Skills, particularly Excel & PowerPoint - Accuracy, speed and attention to detail - A positive 'can do' attitude and eagerness to learn

* An ability to understand and develop processes

Location: Client-based, within 50mile radius of North Warwickshire
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