This job has expired

Claims Handler

Closing date
30 Jun 2022

View more

Contract Type
Full Time
You need to sign in or create an account to save a job.
About the Company

The company is an innovative and entrepreneurial group of companies specialising in Motor Insurance Services. This is an excellent opportunity for a career with an Investors in People Gold Champion organisation.

We're looking for candidates who have an interest in working and developing within the motor insurance industry. Due to the company expanding, they are recruiting a new team of Personal Injury Claims Handlers.

The Job Role

Your role as a Personal Injury Claims handler is to look after your customer. You will do this by managing a caseload of people not insured by the company, but at fault in the accident and ensuring the effective recovery and fixing of their vehicle. You will complete this whilst keeping the cost of repairs low and negotiating a low settlement figure.
  • Responding promptly and pro-actively to incoming telephone calls and correspondence by use of telephone, e-mail and letter
  • Managing a caseload of claims whilst utilising an effective diary system which ensures that cases are reviewed on a regular basis.
  • Controlling claim cost by achieving most economical settlement
  • Adhering to agreed personal authority limits, referring to line manager for authorisation where activity exceeds s3uch limits
  • Ensuring compliance with all regulatory requirements

The successful candidate will have the following skills:

Key Skills and Knowledge:
  • Working knowledge of Motor claims handling to include Personal Injury, Credit Hire, Indemnity, Liability, Third Party risks and other associated heads of claim
  • Ensuring compliance with all regulatory requirements (including 'treating customers fairly'
  • Demonstrate an understanding and application of claims negotiation, liability decision making and cost potential
  • Strong customer service and communication skills
  • Ability to manage and prioritise own workloads
  • Willingness to develop self and new skills
  • Ability to work with flexibility in a proactive claims environment
  • Good market knowledge
  • Good commercial awareness

Authority Limits
  • Claims handling limits rarely exceed £50k, although there may be occasions when this limit is extended to meet business requirements
  • Cheque authority, where given, is usually limited to £5000, although this may be increased subject to business needs.

Personal Injury Claims Handler

Salary: £20,000 -£30,000 based on experience

Hours: Monday to Friday 9am-5pm
You need to sign in or create an account to save a job.

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert